FAQs


Which payment methods are available at www.mariseger.com?

You can pay for your order via Estonian bank-links or Paypal.
Soon we will add regular credit/debit card payments as well. ;)

 

When will my order be shipped?

Most of the products are made-to-order, which means that they will be made and processed for shipping after the order is placed and the payment received. 
The processing time is usually up to 1-2 business days.

If we can't fulfil your order in that timeframe, we will let you know via e-mail.


Do you accept international orders?

Yes, we do. But they are limited to EU region only.
If you can't find your country in the shipping options, please contact us via studiomariseger@gmail.com.


When will my order arrive?

Region Order processing time Delivery time
Estonia up to 1-2 business days within 2-3 days
Europe up to 1-2 business days 5-12 business days

These delivery times are an estimate. In reality the time of arrival may vary depending on the country and the availability of postal services. Note that holidays and other instances can influence the shipping times.

What postal services do you use for shipping?

 • Estonian orders are sent via SmartPost parcel services.
 • International orders are sent via registered Estonian national postal services.


Will my parcel be charged additional duties and fees?

Orders being placed for delivery outside of the EU may be subject to customs charges or import duties which are levied by the importing country at the time the delivery arrives in your country.
These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot advise what the cost may be (customs policies and import duties vary widely from country to country).


I can't find what I'm looking for.

If you can't find an answer to your question here nor in the policies (which you can find in the footer of the website), then you can contact us at studiomariseger@gmail.com.

 

Wish to collaborate or become a reseller of our products?

Contact us at studiomariseger@gmail.com.